Splash-A- Round Pools (SARP) will cover any manufacturer defect in the seam(s) of the PVC liner and / or the metal framework. SARP will cover the manufacturer defect within the first 5 year period from the date of purchase by the limited pro-rated warranty. The warranty is only valid to the original purchaser and is non-transferable. There must be a receipt of purchase to validate the warranty. There must also be photos of the defect and the pool along with the pool site area. Please read the limited pro-rated warranty prior to purchase for all details & limitations found here:
Some components, parts and/or accessories that were part of your purchase may have their own warranty provided by their manufacturer. Please read all warranties provided by others as they may be different from manufacturer to manufacturer. Any liner or framework repaired or replaced and returned to you shall be removed and installed (or reinstalled) at owner’s expense. Under no condition will SARP be responsible for labor charges, cost of loss of water or chemical or any other related damages that may have occurred. Customer is responsible for shipping costs when returning any part, liner or framework for warranty repair or replacement.
Return and Exchange Policy
SWIM GYMM® will accept any return of the pool and related pool accessories of the same purchase in new, unopened/unused sealed condition within 7 days after the purchase date. Purchaser must provide the following to have a Return goods authorization (RGA) issued: Proof of purchase with purchaser name, date and purchase price clearly legible (name of purchaser must be original purchaser) All return shipping costs are the purchasers responsibility. There will be a 20% restocking fee of the total purchase price. Once merchandise is returned, inspected and approved that all goods are new, unopened, unused and sellable as new condition, your refund will be processed in 7 -10 working days. A credit will be issued less restocking fees. All merchandise must be received in new condition for your refund. If your SwimGymm® is not functioning correctly or you are having technical difficulties, please contact us at (909) 980-7709 from 8 am- 5 pm PST or via the contact us form on the website.
Any and all goods must be returned to at purchaser’s expense:
Splash -A- Round Pools
9292 Ninth St.
Rancho Cucamonga CA. 91730